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Civil Resolution Tribunal for Condo disputes

Blog by Diane Cardoso | July 21st, 2016

The Civil Resolution Tribunal Act strata provisions and the related amendments will be in force on July 13, 2016. The CRT’s fees have been set and the CRT’s rules are being finalized. Early intake of condominium homeowner complaints will begin on July 13, 2016.  

Detailed information on the website telling you how to start the CRT process. Basically, it’ll work like this:

  1. You’ll start with the Solution Explorer, to learn more about your dispute and how to resolve it without needing to start a CRT claim.
  2. If you can’t resolve your dispute using the support from the Solution Explorer, you’ll have the option to start a CRT claim from the Dispute Summary screen in the Solution Explorer.
  3. You’ll use our Application Checklist to make sure you have all the information you need to complete your online Application for Dispute Resolution.
  4. You’ll complete and file your Application for Dispute Resolution online. Paper forms are not available for the early intake process, but you are welcome to have a trusted friend or family member help you fill in the online form.
  5. You’ll have to pay the application fee, or apply for a fee waiver if you have low income. You can pay the fee or apply for a fee waiver online as part of the application process. Here’s more about the CRT’s fees.
  6. We’ll provide you with a Dispute Notice to give the other parties in the dispute. We’ll let you know how to do that, as well as next steps.